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Privacy Policy

At Pulo Compliance, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.

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Information We Collect

We may collect and store the following types of information:

  • Information you provide directly (e.g. name, email address, phone number, postal address).

  • Login credentials (such as email and password).

  • Payment information, including credit card details, when applicable.

  • Communication data, including messages, feedback, reviews, and survey responses.

  • Technical data such as IP address, browser type, device information, connection data, and purchase history.

  • Analytical data such as page response times, length of visits, page interaction data, and browsing patterns.

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When you make a transaction or submit a form on our website, we collect the personal information you provide as part of that process. This information is used solely for the purposes outlined below.

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Why We Collect Your Information

We collect both personal and non-personal data to:

  • Provide and operate our services effectively

  • Offer ongoing customer support and technical assistance

  • Contact you with updates, service notices, or promotional offers

  • Generate aggregated statistical data to improve our services

  • Ensure compliance with legal obligations and applicable regulations

 

Data Storage and Security

Our website is hosted on the Wix.com platform. Wix provides the online infrastructure that allows us to offer our services. Your data may be stored through Wix’s data storage systems, databases, and general applications. Wix stores your data securely behind firewalls.

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All direct payment gateways used by Pulo Compliance and provided by Wix.com comply with the PCI-DSS (Payment Card Industry Data Security Standard), managed by the PCI Security Standards Council—a joint initiative by brands such as Visa, MasterCard, American Express, and Discover. These standards help ensure the safe handling of credit card data.

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How We May Contact You

We may contact you for the following purposes:

  • Account-related notifications

  • Support and troubleshooting

  • Dispute resolution or payment collection

  • Surveys, feedback, and company updates

  • Legal or contractual obligations

 

We may reach out via email, phone, SMS, or postal mail, depending on your preferred contact method and the nature of the communication.

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Your Rights and Choices

If you no longer wish for us to process your data, or if you would like to access, correct, amend, or delete any personal information we hold, please contact us at:

📧 technical@pulocompliance.co.uk

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Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will take effect immediately upon posting to this page. If we make significant changes, we will highlight them here to ensure you are informed about how your data is handled.

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