FAQs

Q: What level of service should I expect? 

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A: Our service is wholly client focused and we ensure that:

We inspect at a time to suit our client, to minimise disruption and cost to their business.​

We work with our customers to ensure inspections are arranged before they fall out of compliance.

We respond to additional inspection requests promptly.

We dedicate the same experienced and qualified Engineering Surveyors to our customers so that we can build efficient working relationships that last.

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Q: Where can I find guidance on my responsibilities as a plant owner with relation to LOLER 1998 and PUWER Regulations? 

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LOLER (1998) - Visit: https://www.hse.gov.uk/work-equipment-machinery/loler.htm

PUWER (1998) - Visit: https://www.hse.gov.uk/work-equipment-machinery/puwer.htm

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Q: Do you contact us to book in our inspections? 

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A: Yes, we will contact you to ensure that the inspections are carried out at a time in advance of their due date in order to keep your equipment compliant. We aim to make the booking process as smooth as possible for our clients. 

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Q: Can we be allocated a dedicated Surveyor so that they get to know our site and staff? 

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A: Yes, we are focused on building working relationships with our customers & having a dedicated Surveyor means that as they get to know the site & equipment, the inspection process becomes more smooth and causes less disruption to your operations.